Either I’m insanely unlucky when it comes to registering instagram accounts or the rest of you are suffering in silence. I recently attempted to setup an instagram account only to be met with an error telling me to try again later. No big deal right? It wouldn’t have been except when I tried again a few hours later I got a message informing me that both the username and the email were already registered. On attempting to use the forgot password feature I was greeted with a message informing me there was no account registered with that email and username.
If you’re suffering from the same weirdness follow the tips below and you should end up with your instagram account within about a week.
If you don’t already have instagram installed on your phone download and install it.
Try to sign in through the app. Hopefully you’ll be met with the dreaded terms and conditions violation error. Click Learn More.
It’ll give you a generic screen explaining that your accounts been disabled. Click on let us know at the bottom.
Fill out the form instagram shows you.
You should get an email from instagram/facebook that gives you instructions. Currently, you need to reply to the email attaching a photo of yourself holding a piece of paper with your full name, username and the code they sent hand written on it – but this could change in the future so check the email you receive.
Now it’s a waiting game. In my experience it takes around 5 days to get a response.
When I went through this process I got a response after 4 days but it was simply the same email with the same code and same instructions. I replied sending the same picture and 3 days later I received this:
Initially, I tried to use the email address already in use feature but I received an email saying that if I replied to the email they would remove my email from the account. I didn’t reply to the email because it sounds like they’ll simply remove your email but not free up the username (but I’m not sure). I’d advise trying the steps above first.
If this works for any of you let us know in the comments. I’m not sure if I just got lucky!